Alliey Hotel & Spa Pool
in Serre Chevalier
FAQ or Frequently Asked Questions
The three hearts room “Maison principale” have a telephone – TV – free WIFI connection – hair dryer
The 2 hearts room “Maison d’à-côté” have a telephone and a free WIFI connection.
Upon request, we tolerate only dogs. They are not allowed in the restaurant or the Spa and its gardens. Please do not leave you dog all alone in your apartment or room. If an additional cleaning is necessary, we charge 5.- per day. Please do not use the hotel towels and sheets to clean your dog.
Your room or apartment is ready for your arrival at 5 pm. If you arrive earlier, it is possible to leave your baggage in our luggage room. If you plan to arrive after 8 pm, please keep us informed to cancel the dinner included in your half-board.
On reservation possibility to borrow baby beds, baby chairs, bottle warmer, baby monitor.
Check out is at 11 am.
If you wish to depart later, you may leave your baggage in our luggage room and use our Spa in the afternoon..
We ask approximately 30% of your holiday to guarantee your reservation. The deposit is non-reimbursed in case of cancellation (in all cases, at the last minute you will be charged for all nights booked.)
We are sensitive to the difficulties you may encounter and aware that we can all be affected, we try to accommodate you as best we can. Not hiding that it is impossible for us to receive people with reduced mobility and wheelchairs.
Loan of board games. A play and TV room is at your disposal.
We propose a set menu. It is necessary to inform the reception in the morning for all menu changes resulting in allergies or special diet requirements.
On request at the reception.
Sheets and towels are provided.
A luggage storage is at your disposal – if any early arrival or late departure.
Possibility to reserve face and body cares or massages by AHIMSA at the Spa. The rate is a supplement and must be paid directly to AHIMSA.
The hotel does not have any private parking places. At your arrival, we propose you to unload your luggage on the minute deposit in front of the main house. Then we invite you to park on a public parking lot about 150 m from the hotel.
We accept cash, all major credit cards (except American Express), cheque (FR), Chéques Vacances and wire transfers.
Our bank details :
Banque : CIC LYONNAISE DE BANQUE
Titulaire du Compte : HOTEL ALLIEY
Domiciliation : LB GAP ENTREPRISES
IBAN : FR761009618526000182054 0117
Bank Identification Code BIC : CMCIFRPP
Please ask your bank to note : ”Transfer for deposit + your name + your reservation dates”.
Free access to the Spa Balneo Pool Hammam. Indoor and outdoor pools are warmed up in winter and in summer time too. It is located under the residence Le Pré des Ors, just down the stairs. There are cabins, showers and a welcome from 4 p.m. We ask you not to bring the towels from the rooms for reasons of hygiene. You can rent towels at the Spa or bring your own. The pools are not supervised and children are under the responsibility of adults accompanying them. Children do not have access to the hammam.
Our rates are displayed without the tourist taxes : 1,50 € per person per day.
Contacts and schedules
RESIDENCE THE PRE ORS IS OPEN ALL THE YEARS
OPENING IN THE HOTEL SEASON, SWIMMING POOL AND RESTAURANT
SUMMER early June (restaurant end of June) in early September
WINTER from mid-December to mid-April