Alliey Hotel & Spa Pool

in Serre Chevalier


Hotel Services


FAQ or Frequently Asked Questions



Amenities

The three hearts room “Maison principale” have a telephone – TV – free WIFI connection – hair dryer
The 2 hearts room “Maison d’à-côté” have a telephone and a free WIFI connection.

Animals

Upon request, we tolerate only dogs. They are not allowed in the restaurant or the Spa and its gardens. Please do not leave you dog all alone in your apartment or room. If an additional cleaning is necessary, we charge 5.- per day. Please do not use the hotel towels and sheets to clean your dog.

Arrivals

Your room or apartment is ready for your arrival at 5 pm. If you arrive earlier, it is possible to leave your baggage in our luggage room. If you plan to arrive after 8 pm, please keep us informed to cancel the dinner included in your half-board.

Baby materials

On reservation possibility to borrow baby beds, baby chairs, bottle warmer, baby monitor.

Departure

Check out is at 11 am.
If you wish to depart later, you may leave your baggage in our luggage room and use our Spa in the afternoon..

Deposit

We ask approximately 30% of your holiday to guarantee your reservation. The deposit is non-reimbursed in case of cancellation (in all cases, at the last minute you will be charged for all nights booked.)

Disability Accessibility

We are sensitive to the difficulties you may encounter and aware that we can all be affected, we try to accommodate you as best we can. Not hiding that it is impossible for us to receive people with reduced mobility and wheelchairs.

Games

Loan of board games. A play and TV room is at your disposal.

Half-board

We propose a set menu. It is necessary to inform the reception in the morning for all menu changes resulting in allergies or special diet requirements.

Laundry

On request at the reception.

Linen

Sheets and towels are provided.

Luggage

A luggage storage is at your disposal – if any early arrival or late departure.

Massages and cares

Possibility to reserve face and body cares or massages by AHIMSA at the Spa. The rate is a supplement and must be paid directly to AHIMSA.

Parking

The hotel does not have any private parking places. At your arrival, we propose you to unload your luggage on the minute deposit in front of the main house. Then we invite you to park on a public parking lot about 150 m from the hotel.

Payment

We accept cash, all major credit cards (except American Express), cheque (FR), Chéques Vacances and wire transfers.
Our bank details :

Banque : CIC LYONNAISE DE BANQUE
Titulaire du Compte : HOTEL ALLIEY
Domiciliation : LB GAP ENTREPRISES
IBAN : FR761009618526000182054 0117
Bank Identification Code BIC : CMCIFRPP

Please ask your bank to note : ”Transfer for deposit + your name + your reservation dates”.

Ski and bike room

Secured.

Spa Montagne

Free access to the Spa Balneo Pool Hammam. Indoor and outdoor pools are warmed up in winter and in summer time too. It is located under the residence Le Pré des Ors, just down the stairs. There are cabins, showers and a welcome from 4 p.m. We ask you not to bring the towels from the rooms for reasons of hygiene. You can rent towels at the Spa or bring your own. The pools are not supervised and children are under the responsibility of adults accompanying them. Children do not have access to the hammam.

Tourist tax

Our rates are displayed without the tourist taxes : 1,50 € per person per day.

Wifi connexion

Free.

Contacts and schedules

RESIDENCE THE PRE ORS IS OPEN ALL THE YEARS
OPENING IN THE HOTEL SEASON, SWIMMING POOL AND RESTAURANT

SUMMER early June (restaurant end of June) in early September
WINTER from mid-December to mid-April

It is with pleasure that we can inform you
By phone +33 (0)4 92 24 40 02 or by email hotel@alliey.com
Contact person: Eliane & Hervé BUISSON or Bérangère DUCROCQ